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Recovery Assistance Points are coming to Carroll and Gunnedah to support families, farmers and business owners recover from the successive flood events.

Member for Tamworth Kevin Anderson said Recovery Assistance Points bring together NSW Government agencies, community organisations and welfare bodies all under the one roof.

“As we transition from response to recovery, it can be difficult for people know where to start,” Mr Anderson said.

“Recovery Assistance Points function as a first port of call for people needing to access the various flood recovery support on offer.

“Whether you need to replace damaged documents, receive assistance with the physical clean-up, access emergency accommodation or utilise mental health services, I encourage everyone in our flood-affected communities to visit.”

Minister for Flood Recovery Steph Cooke said it is important to make accessing support as straightforward as possible.

“This is an incredibly challenging and emotional time, particularly for those who have experienced severe weather and flooding multiple times,” Ms Cooke said.

“Our Recovery Assistance Points continue to be stood up across NSW to connect individuals, families, farmers and business owners with a range of services and offer support, as they begin the long and difficult recovery process.”

Recovery Assistance Points will operate at:

  • Carroll Public School, David Street, Carroll on Monday, 7 November from 3pm to 7pm; and
  • The Salvation Army, 30 Tempest Street, Gunnedah on Tuesday, 8 November from 10am to 4pm.

For the most up-to-date Recovery Assistance Points details, including opening days and hours, visit

Service NSW is operating as an online one-stop shop for anyone wanting assistance remotely, with Customer Care specialists also available via phone on 13 77 88.

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